Frequently Asked Questions
Q. Are there minimum orders involved?
A. To keep costs down, ideally minimum orders do apply, but only to child supporter clothing only, i will take orders of 11 items or more of one design, you can individualise all 11 items with a different name and number.
Flag and banners have no minimums but the more you order the cheaper items as the biggest cost is general shipping from the factory. (included in quote)
Q. Is postage extra?
A. Postage costs are always included in the overall cost, included in the quote so you won't need to worry about extra charges.
Q. What are the wait times involved ?
A. For banners and flags wait time at most is 7 working days from the order being finalised which you will receive an email stating this, usually items will arrive in less time. For supporter clothing i tell clients to expect a 4 week wait time, but again can arrive sooner.
Q. What happens if i am not home on delivery of my order?
A. Due to the value of items, the courier will not leave an item unless specifically instructed to do so and will normally require a signature on arrival. In many cases i will personally deliver as i will makes sure items from the factory are of top quality.
Any other questions please don't hesitate to get in touch...